* Shipping charges for your order will be calculated and displayed at checkout.
* The Delivery Time is calculated based on the shipping date, not the order date. The actual shipping date can be delayed due to invalid shipping addresses, weekends/holidays, etc.

Handling Time
We need 24h to 48h to prepare your order, most of the packages will be shipped out within 24 hours except weekends and holidays.

Track your order
Once your order is shipped, you will receive an email from us containing the tracking information. Tracking information is also available on your "Order Details" page.

Shipping areas
The products can be delivered to most states in the United States except American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, and U.S. Virgin Islands.

International shipping
We are sorry that the international shipping service is not supported for the time being.

Shipping Carriers
We work with 4 carriers to make sure your order will arrive on time: UPS, USPS, FedEx, and Amazon Logistics US.

Note: We don't accept requests to specify a certain carrier to deliver the package.

Shipping origin
The package will be shipped from one of our US warehouses closest to your location.
* If you have any questions, you can contact our customer via LiveChat or email to crystalafilter@gmail.com, we will reply to you as soon as possible!